Privacy Policy

UniqProps Realty Private Limited ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

• This policy applies to all users of our website, mobile applications, and services (collectively, the "Platform").
• By accessing or using our Platform, you agree to this Privacy Policy. If you do not agree with this policy, please do not use our Platform.
• We are a registered real estate company operating in India, and we comply with applicable data protection laws including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

We collect various types of information to provide and improve our services:

• Personal Information: Name, phone number, email address, physical address, PAN card details, Aadhaar card (for verification purposes only), and government-issued ID.
• Property Information: Property details, ownership documents, photographs, floor plans, and related documents you upload to our Platform.
• Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referral source.
• Contact Information: When you submit enquiry forms, request callbacks, or use our chat services.
• Account Information: Username, password (encrypted), and profile preferences when you create an account.
• Communication Data: Emails, phone calls, and messages exchanged with our team.

We use your information for the following purposes:

• Service Delivery: To provide property search, listing, valuation, and consultation services.
• Communication: To respond to your enquiries, send property updates, and provide customer support.
• Verification: To verify property ownership, user identity, and prevent fraud.
• Personalization: To recommend properties based on your preferences and browsing history.
• Analytics: To analyze usage patterns and improve our Platform's functionality and user experience.
• Marketing: To send promotional communications (with your consent) about our services and offers.
• Legal Compliance: To comply with legal obligations, including RERA regulations and anti-money laundering laws.

We may share your information in the following circumstances:

• With Property Owners: When you enquire about a property, we share your contact details with the property owner or their authorized representative.
• With Service Providers: With trusted third-party service providers who assist us in operating our Platform (e.g., payment processors, cloud hosting, analytics providers).
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfers: In connection with any merger, sale of assets, or acquisition of all or a portion of our business.
• With Your Consent: With your explicit consent for any other purpose.
• We do not sell your personal information to third parties for their marketing purposes.

We implement appropriate security measures to protect your information:

• We use SSL/TLS encryption to secure data transmission between your device and our servers.
• Sensitive information like passwords are stored using strong encryption (bcrypt/argon2).
• We regularly update our security protocols and conduct security audits.
• Access to personal data is restricted to authorized personnel who need it to perform their job functions.
• Despite our efforts, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal and business requirements.
• Opt-out: Opt-out of marketing communications at any time.
• Data Portability: Request transfer of your data to another service provider.
• Withdraw Consent: Withdraw your consent for data processing at any time.
• To exercise these rights, contact us at legal@uniqprops.in

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality and security.
• Analytics Cookies: Help us understand how visitors use our website.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.
• You can manage your cookie preferences through your browser settings or our cookie consent banner.
• For detailed information, please refer to our Cookie Policy.

Our Platform integrates with third-party services:

• Google Analytics: For website analytics and performance monitoring.
• Google Maps: For property location mapping and directions.
• WhatsApp: For instant messaging and customer support.
• Payment Gateways: For secure payment processing.
• These third parties have their own privacy policies. We encourage you to review them.

We retain your data for the following periods:

• Account Data: Retained while your account is active and for 3 years after account closure.
• Enquiry Data: Retained for 2 years from the date of enquiry.
• Transaction Data: Retained for 7 years as required by tax and legal regulations.
• Marketing Data: Retained until you opt-out of marketing communications.
• After the retention period, data is securely deleted or anonymized.

Your data may be transferred internationally:

• Our servers and service providers may be located outside India.
• When we transfer data internationally, we ensure appropriate safeguards are in place.
• We only transfer data to countries that provide adequate data protection or where we have contractual safeguards in place.

Our services are not intended for children under 18:

• We do not knowingly collect personal information from children under 18 years of age.
• If we discover we have collected such information, we will delete it immediately.
• Parents or guardians should contact us if they believe their child has provided us with personal information.

We may update this Privacy Policy from time to time:

• We will notify you of any material changes by posting the new policy on our website.
• The updated policy will be effective immediately upon posting.
• Your continued use of our Platform after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us:

• Email: legal@uniqprops.in
• Address: Plot No. 12, Sector 62, Noida, Uttar Pradesh – 201309
• Phone: +91 88007 07381
• We will respond to your enquiry within 7 working days.